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Outages
Thursday Sept 19 14:05:44 2002 All DSL customers Fixed The link to AT&T through Cox was down for about 25 minutes
and then fixid Tue Jul 9 18:59:15 2002 All DSL customers Fixed We suffered an outage trying to diagnose an outgoing network problem that lasted about 10 minutes. The router was reloaded and connectivity has been restored. Mon Feb 18 16:06:34 2002 Santa Barbara DSL customers Fixed Verizon switching outage in downtown Santa Barbara. Santa Barbara residents were down from 2:15 to 4:05 p.m. 10/12/01 1:15pm All DSL customers Fixed We suffered a line outage from 1:15 to about 4pm today due to a circuit problem bringing customers into our facility. We were able to reconfigure our router to get around the problem, unfortunately this took some time.
All services should be fully restored. Fri Apr 20 16:51:13 2001 All users Fixed as of 4:30pm From about 1pm to 4:30pm, customers were unable to access the internet.
Verizon accidentally built our expansion ATM circuit on top of our circuit for existing, disabling all traffic. They have since rectified the problem and service should be completely restored. Fri Mar 23 2:15 2001 Los Angeles Fri Mar 23 2:45 2001 The Verizon Data Network Management Center Communications Team is reporting
closure to an ADSL Network Outage due to a problem with the DSLAM in the Los Angeles central office. The issue was resolved by resetting the channel
the circuit was assigned to on the switch.
The customers may have been experiencing or reporting no route, and/or no
sync. Fri Apr 6 12:15 2001 San Berdino CA Fri Apr 06 15:50 PDT The Verizon Data Network Management Center Communications Team is reporting
an ADSL Network Outage reported as a T3/Trunk issue on the DSLAM in the
San Bernadino, California central office. DNOC (WEST) technicians are
currently working to resolve the issue. Wed Apr 04 11:01:11 2001 Dialup access Fixed Dialup users were unable to log on for about 90 minutes
due to a radius server failure Fri Mar 23 1:00 2001 Carrolton Fri Mar 23 2:45 2001 The Verizon Data Network Management Center Communications Team is reporting
closure to an ADSL Network Outage due to a problem with the DSLAM in the
Carrolton central office. The issue was resolved by resetting the channel
the circuit was assigned to on the switch.
The customers may have been experiencing or reporting no route, and/or no
sync. Fri Mar 23 12:30 2001 Hermosa Beach Fre Mar 2:30 2001 The Verizon Data Network Management Center Communications Team is reporting
closure to an ADSL Network Outage due to a problem with the DSLAM in the Hermosa Beach central office. The issue was resolved by resetting the channel
the circuit was assigned to on the switch.
The customers may have been experiencing or reporting no route, and/or no
sync. Events/Maintenance
Sat Mar 1 09:51:58 2003 ALL DSL USERS COMPLETED The News server problem has been fixed you should now be able to connect to the server from your new IPs Tue Feb 25 13:04:08 2003 All Verizon DSL customers ASAP At 12:01am Thur 02/27/2003 we will be conducting a network upgrade which will involve ip changes for all Static ip customers. You should recieve your new IP by email. If you do not recieve such an email and believe this to be an error please contact us as soon as possible. All NAT customers should only have to reboot their computers and networking hardware to resume normal operation. Thu Oct 4 14:14:22 2001 DSL USERS 4:30pm friday 10/5/01 at 4:00 pm a network upgrade will take place and it could possibly lead to some down time although none is expected. Tue Sep 18 13:56:38 2001 All DSL customers ongoing A worm very similar to the Code Red worm was released earlier this morning. Once a computer is infected with the virus, it begins flooding the network trying to infect other computers. As several DSL were infected this morning, aused our network to slowdown to a near halt this morning. We have so far also experienced about 5 minutes of downtime at 1:45 pm.
As we discover computers that are infected, we will remove them from our network, unfortunately the Net is literally flooded with infected computers which will infect other computers within minutes or even seconds of a vulnerable server being connected to a DSL line. We will respond to infected computers as soon as we become aware of them, unfortunately, there may be a few minutes of downtime while we located and disable the affected DSL line.
It is absolutely critical that you remain up-to-date on security patches if you wish run a server on our network. If your computer poses a security or network hazard, we will not hesitate to disconnect your line, terminate your service or even adopt a more restrictive server policy if necessary. Mon Apr 23 13:23:12 2001 101freeway.net mail accounts fixed: 4/23 at 3am During a routine upgrade of the mail server yesterday afternoon, password authentication was broken for about 6 hours for some users of 101freeway.net mail accounts. This problem has been corrected. We apologize for any inconvenience. No mail was lost during this period. Sat Jan 26 Dial up users between 7am and 10am Verizon has informed us that they will be doing cable work and that service may be affected. So you may loose service between 7am and 10 am. Thu Jan 25 18:38:16 2001 Mail, Dialup users partially complete The line to the mail server was down from 5pm yesterday until late this afternoon. This prevented people from accessing the mail server for 101freeway.com accounts as well as dialup users accessing the internet. To remedy the problem, the mail server has been moved to a more reliable location where only a total outage can disable mail access. Dialup access will be restored as soon as is possible. Mail access should be unimpeded with messages delivered during the time of outage being spooled so that they were not lost.